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Customer Support

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Customer Satisfaction is our first concern

Internet Sales has an Internet Sales staff available to answer website related questions.

Here is how our Internet Sales staff can help:

  • Assist with purchase from
  • Provide more information about a specific piece of furniture or collection
  • Help navigate the website
  • General questions about Room To Go

The Internet Sales staff is available to answer your questions or assist with your online order Monday - Saturday 9:00am - 10:00pm EST, Sunday 11:00am - 7:00pm EST. Call 1-888-709-5380 Option #1 or email at

Customer Call Center

The Customer Care Center staff can assist once a purchase has been made, for both online and showroom orders. They can help with delivery and other "after the sale" situations.

Here is how our Customer Call Center can help:

  • Answer questions regarding delivery
  • Schedule follow-up service
  • General questions about Rooms To Go showrooms

The Customer Call Center is available to answer your questions or assist with your showroom order Monday - Friday 8:00am - 8:00pm EST&CST, Saturday 8/7am EST/CST - 4:30/3:30pm EST/CST. Call 1-800-766-6786 or email at